FAQs

Your Oroville Glass & Window Experts

Have questions about our services, products, or processes? We’ve gathered some of the most common questions our clients ask to provide you with quick and helpful answers. If you don’t find what you’re looking for, please don’t hesitate to contact us.

Frequently Asked Questions

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What services do you offer?

We are a full-service glass shop offering a wide range of services for your home, business, and vehicle. Our expertise includes auto glass and windshield replacement, residential window repair, shower doors, mirrors, and screen & security doors.

Can you help with screens and specialty glass?

Absolutely. We offer a variety of services beyond traditional windows, including screen repair, security doors, wardrobe doors, glass tabletops, and custom-cut mirrors.

What kind of materials do you use?

We are committed to quality. We use only high-quality glass that meets or exceeds original equipment manufacturer (OEM) standards. We also partner with a number of reputable brands for our residential and specialty glass products.

Two men in work shirts and hats stand in a workshop next to a green vehicle, with shelves and equipment visible in the background.

General & Business

How long have you been in business?

Cox Glass, LLC has been a locally owned and operated business in Oroville since 1960. We’ve been proudly serving our community for over 60 years.

Do you provide free estimates?

Yes! We are happy to provide you with a free, no-obligation quote for your project. Simply fill out our Request a Quote page or give us a call to get started.

Do you offer a warranty on your work?

Yes, we offer a lifetime warranty for as long as you own your vehicle. This warranty covers any defects in our installation and workmanship at no cost to you. For any new parts we provide, we will also warranty against manufacturing defects. Dealer-supplied parts are subject to the manufacturer’s warranty only.

For chip repairs, if the repair should fail and the crack spreads, we will credit 100% of the repair cost toward a new windshield from Cox Glass. Our liability is limited to the cost of the original repair.

Auto Glass Services

Do you work with insurance for auto glass claims?

Yes, we work with all major insurance providers and handle the billing directly. We are a preferred and approved vendor for all insurance companies. We can assist you with filing your claim to make the process simple and stress-free.

What is ADAS calibration and do I need it?

ADAS (Advanced Driver-Assistance Systems) calibration is a critical process required after a windshield replacement on modern vehicles. It ensures that the forward-facing cameras and sensors for safety features like Lane Departure Warning Systems (LDWS) and automatic braking are working correctly. Our certified technicians have the tools and training to perform these essential recalibrations.

Do you offer mobile service?

We offer a mobile service for auto glass replacement and other services where we can come to your home or workplace.

Logo for Cox Glass LLC. The word "COX" is displayed on three blue glass panels above the text "GLASS LLC. AUTOMOTIVE RESIDENTIAL COMMERCIAL.
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We Offers

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